UNTOUCHD, aims to ship out your order as quickly as possible. Due to huge number of orders we receive, it may take 1-3 business days to process and ship your order. We appreciate your patience and always do our best to ship quickly.
While we strive to deliver your package within the indicated timeframe, please note that factors beyond our control may impact the actual delivery date. For the most reliable delivery information, refer to the tracking details provided with your order.
Our current processing time is 1-3 business days.
We currently ship to the following countries:
- USA
Most of the time, your package will arrive within the estimated window. However, the exact delivery date could vary due to flight schedules, weather, or other external factors. For the most accurate updates, check your order tracking information.
Shipping costs
Shipping costs range from $3.99 to $10.99 per item, depending on the product type and quantity. Enjoy free shipping on all orders over $80.
Failed Delivery
We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee’s name. In this case, we are unable to file a refund for you.
Import Taxes & Duties
Buyers are responsible for any customs and import taxes incurred that may apply. Untouchd is not responsible for delays due to customs, duties, or taxes
The average shipping time is 3 – 6 business days depending on the delivery destination
Need to update your delivery address or contact information? Please don’t hesitate to contact us here. We usually respond within 1-2 business day, and remember to check your spam emails!